Privacy Policy

Last Updated: 17-06-2025

Ereint ("us", "we", "our") operates the website and mobile application (collectively referred to as "Ereint" or "the Service"). This Privacy Policy explains how we collect, use, protect, and disclose your information. By using Ereint, you consent to the collection and use of your information as described in this policy. Please read it carefully to understand how we handle your personal data.

At Ereint, we prioritize your privacy and are committed to securing your information while providing our services.

1. Overview

This Privacy Policy outlines how we manage your personal data throughout your interactions with Ereint. We are dedicated to protecting your privacy and ensuring transparency in how your data is processed.

2. Key Definitions

• SERVICE: Refers to Ereint’s online platform, including the website and mobile application.
• PERSONAL INFORMATION: Data that can identify an individual directly or indirectly (e.g., name, contact details, medical information).
• USAGE DATA: Information automatically collected through interactions with the Service, such as device information, browsing behavior, and log data.
• COOKIES: Small data files placed on your device to enhance user experience and track usage.
• DATA CONTROLLER: Ereint is the party responsible for determining how your data is processed.
• DATA PROCESSORS: Third-party vendors that assist Ereint in processing your data.
• USER: The individual using Ereint’s service, as a healthcare provider.

3. Information We Collect

We collect different types of information to deliver and enhance Ereint’s services.

Personal Information

When you register for Ereint or interact with our service, we may ask for personal details, including:

• Your name.
• Email address.
• Phone number.
• Medical information such as health records
• Billing information (for users with paid plans).

Usage Data

We automatically gather information related to how you interact with Ereint, such as:

• IP address
• Browser type and version
• Pages visited and interactions with the Service
• Device information (e.g., mobile or desktop details)
• Time and date of your visit, session duration

Cookies and Tracking Technologies

We use cookies and similar technologies to monitor user activity, personalize content, and analyze performance. These cookies help us improve Ereint’s functionality and user experience.

You may manage cookie settings through your browser preferences, though rejecting cookies may affect your ability to fully access some of Ereint’s features.

4.How We Use Your Data

The information we collect allows us to enhance and personalize your experience with Ereint. We use this data for the following purposes:

• To provide and maintain our services: We use your data to deliver features like patient management, automatic documentation, and AI-powered note creation.
• To communicate with you: We may contact you for account-related updates, service notifications, or marketing purposes (you can opt out of marketing communications at any time).
• To improve the Service: We analyze usage data to improve functionality and performance.
• To process payments: If you make purchases or subscribe to paid services, we handle the payment processing through third-party payment processors.
• For legal and security purposes: We use data to ensure compliance with laws and regulations and to protect our services and users.

5.Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties unless:

• Service Providers: We work with third-party service providers who assist us with various functions, including payment processing and cloud storage. These providers are bound by contractual agreements to protect your data.
• For Legal Reasons: We may disclose your data if required by law, in response to a legal process (e.g., subpoena), or to protect our rights and the safety of our users.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
• With Your Consent: We may share your information if you have provided explicit consent for such sharing.
• For legal and security purposes: We use data to ensure compliance with laws and regulations and to protect our services and users.

6.Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including complying with legal obligations. Usage data may be retained for internal analysis and generally for a shorter period unless extended retention is required for security, legal, or operational reasons.

7.Security of Your Data

We implement industry-standard security measures to protect your personal and medical data, including:

• Encryption: We use SSL/TLS encryption to secure data transmitted over the internet, ensuring your data is protected during transmission.
• Access Controls: We restrict access to your personal data to authorized personnel only, implementing strict access control mechanisms to prevent unauthorized access.
• Regular Security Audits: Ereint continuously reviews its security policies and procedures to ensure that we are implementing the most up-to-date and effective security practices to safeguard your data.

8.Your Rights and Choices

As a user, you have certain rights concerning your data, including:

• Access and Correction: You can access, review, or update your personal information at any time.
• Opt-out of Communications: You may opt out of receiving promotional communications by contacting us.
• Data Deletion: You may request to delete your data. We will remove your data unless retention is necessary for legal reasons.
• Cookie Preferences: You can manage or disable cookies through your browser settings.
• Data Portability: Request a copy of your personal data in a structured, machine-readable format.

9.International Data Transfers

Ereint operates globally, and your data may be transferred to and stored in countries outside your jurisdiction. By using Ereint, you consent to such transfers. We ensure that your data is handled securely, even when transferred across borders.

10.Third-Party Services

Ereint may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of third-party sites. We recommend that you review the privacy policies of any external sites you visit.

11.Children’s Privacy

Ereint is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will promptly delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

We recommend that you review this Privacy Policy regularly to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us.